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Amanda Stevens is a renowned thought leader on the customer experience. She combines current consumer insights with fascinating research into buying behaviour, delivering organisations and business owners with powerful strategies for connecting with their customers. Amanda has a double degree in consumer psychology and marketing and has consulted to some of the country’s biggest brands including Lend Lease, Microsoft and Procter and Gamble. Amanda is a former Young Australian of the Year (Career Achievement, NSW) and in 2003 was awarded the prestigious Centenary Medal by the Governor General for Business Innovation. A Certified Speaking Professional, one of the highest accolades awarded by the Professional Speakers Association of Australia, Amanda has shared the stage with Sir Richard Branson and Sir Bob Geldof and in 2014, was the supporting speaker for Condoleezza Rice at the Global Leadership Summit.
Customer Experience Expert
Alan Russell Oration: Global search for innovation– learnings for Community Pharmacy in Australia
Thursday 19 March, 12.15pm –1.00pm
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