Without a doubt, 2020 has been one of pharmacy’s most challenging years on record. Medicines supply chain issues, rapidly changing procedures to safeguard staff and the community and customer abuse have been just a few of the challenges confronting pharmacists and pharmacy staff this year.


Despite these challenges, community pharmacies have risen to the occasion, continuing to support Australians as trusted, safe and accessible primary healthcare providers.


With the coronavirus pandemic also resulting in significant changes impacting community pharmacy, a key question many pharmacy owners and managers are now asking themselves is - how can my pharmacy survive and thrive in a post COVID world? And what’s the new ‘normal’?


Addressing this question at next year’s Australian Pharmacy Professional Conference (APP) will be a panel session moderated by APP Convenor and past Guild National President, Kos Sclavos.


Featuring leading pharmacist industry figures, the panel will delve into how community pharmacies can and must adapt to the permanent changes caused by the pandemic.


“In 2020, community pharmacies have had to rapidly evolve to embrace new legislation and change to provide primary healthcare to Australians,” Kos said.
“Already, community pharmacies have embraced potentially life-saving legislation including Continued Dispensing – Emergency Measure, the Drug Therapy Protocol – Communicable Disease Program to allow therapeutic substitution and COVID-19 vaccine administration, image-based prescriptions, electronic prescriptions and changes to Pharmacist Vaccination Standards, just to name a few.”

“This not-to-be-missed panel session at APP will provide key insight into navigating a path out of COVID and beyond,” Kos said.


“The panel will cover topics including electronic prescriptions, the move to online purchasing, depleted OTC categories, social media marketing, 7CPA and private professional programs, and pharmacist vaccinator opportunities”.


“Our panel of experts will also discuss pharmacy rents, fit-out changes, staff rosters and productivity issues, and a review of trading hours to reflect changes in consumer shopping habits”.


“The community pharmacy industry has worked incredibly hard on the coronavirus frontline this year to support Australians in need. APP2021 is the chance for the community pharmacy industry to reconnect and share some of our experiences. We’re looking forward to reconnecting with care in 2021.”
“The safety and well-being of attendees is our number one priority and we’re working closely with the venue to mitigate any risks associated with COVID-19,” Kos concluded.


The panel is one of 60+ sessions featuring on the APP2021 program. Presentations will cover clinical pharmacy and product updates, business building, industry updates, and personal and professional development topics.


APP2021 will take place from 20-23 May at the Gold Coast Convention Centre. Register now at the Super Early Bird registration rate to save over $200. To register go to www.appconference.com.

How your community pharmacy can survive and thrive in the post COVID-19 era

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COVID Safe Guidelines
The Pharmacy Guild of Australia is committed to the health and safety of all APP attendees and will be working closely with the Gold Coast Convention and Exhibition Centre in order to protect delegates from the spread of COVID-19. The event will adhere to the Centre’s Site Specific COVID Safe Plan, an approved Queensland Government plan which addresses the risks associated with the potential transmission of COVID-19. For more information visit click here.