TERMS AND CONDITIONS
The below COVID FAQs are correct as at 17 February 2021. FAQs will be updated based on changing Queensland Government requirements.
You must stay home if you have experienced symptoms including fever, cough, sore throat, fatigue, shortness of breath, runny nose, or loss of taste or smell in the 14 days prior to APP.If you are feeling unwell, contact the APP Events Team on 07 3831 3788 or email email@example.com to discuss your situation.
You must notify the nearest Event/GCCEC staff member or notify staff at the Enquiries Desk. A member of the GCCEC first aid team will then escort you to an isolation room to conduct an assessment of your health.
Face masks are encouraged in situations where you may not be able to maintain physical distancing or if you are moving through areas where lots of people are gathered. We recommend keeping a mask with you so that if you find yourself in one of these situations, you have some added protection.
APP2021 will be held as a face-to-face event. As in previous years, online session recordings will be available to all full delegates following the event. However, in a situation where border closures restrict attendance we will implement remote access livestreaming.
As outlined in the Terms & Conditions for Attendees, if border control measures or government restrictions prevent a delegate from attending, delegates have the following options:1. Delegates can access sessions online (via livestream or via recordings) – a 50% cancellation fee will be deducted from the total cost of the booking2. A full refund will be provided3. Registration transfer (at TPGA’s discretion) to another delegate at no cost
Are event numbers limited at the conference or at social functions?
Based on the overall number of attendees at APP, the event will not exceed the GCCEC’s maximum COVID Safe capacity. However, attendance in the session rooms and the trade exhibition will be limited in line with the capacities set by the Queensland Government at the time of the event (i.e. the 4m2 or 2m2 rule). GCCEC staff will monitor the capacities in these areas.
For the session rooms, overflow areas will be set up so that once COVID safe capacity is reached, delegates can view sessions via a livestream.
For the trade exhibition, including the Welcome Reception, this may mean that attendees must queue for a short period to gain access.
Numbers to the Street Party will be limited to ensure that the COVID Safe maximum capacity is not exceeded. Each area at the Street Party (ballroom, foyer and marquee) will be monitored to ensure that capacities in each section are not exceeded.
Bookings are not required for conference sessions. If a meeting room has reached its capacity, you will be redirected to an overflow area to view the presentations via livestream.
Delegates will be asked to nominate a registration window for name badge collection on Wednesday 19 or Thursday 20 May (morning) in order to maintain physical distancing in the registration area. Further information in regard to this will be provided in the delegate information email sent the week prior to APP. If you are arriving at the event on Thursday afternoon, Friday, Saturday or Sunday you will not need to nominate a window for name badge collection.
We highly recommend collecting your name badge on Wednesday 19 May. The registration area will be open from 8am – 6pm on this day.
Concurrent session start and finish times have been staggered to ensure that the sessions break for morning tea, lunch and afternoon tea at different times.
• Attendees will be required to check in each day and at the social functions using a QR code (see below)• Due to limited room capacities, overflow areas will be established for the sessions• Where possible, foot traffic will flow one-way • Handshaking and other physical forms of greeting will be discouraged• GCCEC COVID marshals will remind delegates to adhere to physical distancing • Food buffets will be served by venue staff instead of self-service• Non-industry visitors will not be allowed at the event
Delegates will be required to check in via a QR code to the GCCEC each day and to functions held at The Star. QR check in codes will also be available at the entrances to GCCEC and The Star function rooms.
In accordance with Queensland Government requirements, the data collected via the check in process will be securely stored for 56 days, after which time it will be appropriately destroyed. The data will not be used for any other purpose.
Morning and afternoon teas will be individually portioned. Lunch buffets will continue to operate, however venue staff will serve each guest. Food at the Welcome Reception and Street Party will be served by tray service (individual servings of canapes) or via buffet stations, where venue staff will again serve each guest.
Can I sit with colleagues during conference session and lunches?
As long as physical distancing is maintained, you can sit with colleagues.
Will the Street Party be held as a stand-up or sit-down event?
Unless there is a change in current Queensland Government guidelines for indoor events, the Street Party will be held in its usual format as a stand-up function with limited seating. Physical distancing must be maintained at this event.
Will I be able to dance at the Street Party?
Unless there is a change in current Queensland Government guidelines, dancing at the Street Party is permitted.
Can I bring my family and friends to visit the trade exhibition?
In order to reduce the number of people onsite at the event, non-industry family members and friends will not be permitted to attend the trade exhibition this year.
Can I purchase additional tickets to the Welcome Reception and Street Party for non-industry family members and friends?
Do I have to register beforehand or can I register onsite?
Pre online registration is required. Online registration will remain open during the event, meaning you can register on your mobile phone or any other device before arriving onsite.
APP is The Pharmacy Guild of Australia’s annual national conference and the largest pharmacy conference and trade show in Australia. APP offers attendees a comprehensive four-day educational program, exciting social activities and a trade exhibition showcasing the latest products, services and industry information.
Sunday 23 May
9:30am – 5:00pm
Saturday 22 May
Friday 21 May
8:30am – 6:00pm (Foyer stands open)5:30pm – 8:30pm (Main exhibition hall open & Welcome Reception)
Thursday 20 May
TRADE EXHIBITION DATES
The conference and trade exhibition will be held at the Gold Coast Convention & Exhibition Centre (GCCEC).2684-2690 Gold Coast Hwy, Broadbeach QLD 4218. Conference sessions and the trade exhibition are held from Thursday 20 May until Sunday 23 May 2021. Please visit the Program page for session information and times.Please see below for the Trade Exhibition opening times.
9.30am – 12:30pm
There will be over 400 trade stands showcasing the latest industry products and services.
Please visit the Trade page, which is regularly updated as new trade exhibition bookings are received.
Admission to conference sessions is restricted to professional persons working within the pharmacy industry. If you wish to bring a guest or your family (including children) to view the trade exhibition they will need to be admitted as a visitor and will be required to wear a visitor name badge, which can be collected from the Registration Desk onsite.
Yes, extra tickets to both the Welcome Reception and the APP Street Party can be purchased online with your registration. Additional Welcome Reception tickets can be purchased for $85 each and additional Street Party tickets for $110 each (the Street Party ticket price has been reduced to make it more affordable for partners and guests to attend with delegates).
The Pharmacy Guild of Australia will be seeking accreditation for conference sessions. Further details will be available closer to the event.
The CPE Allowance provides financial support to assist pharmacists from rural and remote areas to access CPD and Professional Development activities. Click here for more information and find out if you are eligible. The Rural Intern Training Allowance (RITA) provides financial support to assist intern pharmacists from rural and remote areas to attend compulsory intern training program activities. Click here for more information and find out if you are eligible.
Please refer to the COVID Safe page for details on how APP will be run as a COVID Safe event.
Online Registrations will be open up to and during the event.
Pre-registration is highly encouraged. Online registration will remain open during the event, meaning you can register on your mobile phone or any other device before arriving onsite.
A confirmation of registration and tax invoice will be issued to your email address on submission of registration. If you do not receive a confirmation email, please check your ‘junk’ or ‘spam’ folders and check that the email address you provided when registering is correct. If a confirmation has not been received please contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email firstname.lastname@example.org.
Yes. You can contact the Events Division of The Pharmacy Guild of Australia, Queensland Branch on 07 3831 3788 or email email@example.com to check if your registration has been submitted successfully.
This depends on individual circumstances. Please contact your tax professional to discuss this.
No, your name badge and function tickets will be available for collection from the Registration Desk onsite on arrival at the conference.
Please refer to the Cancellations and Refunds schedule in the Terms & Conditions for cancellation dates and fees. All cancellations must be made in writing to firstname.lastname@example.org. Refunds will be paid within 30 days of the cancellation date. If you would like to transfer your registration to another delegate you may do so at the discretion of The Pharmacy Guild of Australia if the subsituted delegate is from the same organisation as you and you have notified The Pharmacy Guild of Australia of the proposed substitution by email prior to 5pm on Wednesday 19 May 2021.
Yes. Special hotel rates are available for attendees and exhibitors. Please visit the Accommodation page for more information.
Gold Coast (Coolangatta) Airport services the Gold Coast with regular direct flights from most capital cities. The airport is a 30-minute drive south of the Gold Coast Convention & Exhibition Centre and Broadbeach accommodation. Alternatively Brisbane Airport is a 90-minute drive to Broadbeach.
The following airlines service Gold Coast and Brisbane Airports:
For delegates requiring airport transfers, a wide range of coach, bus, taxi and hire car services are available from both Gold Coast/Coolangatta and Brisbane airports.
From Gold Coast Airport - for details of transfers from Gold Coast Airport click here.From Brisbane Airport - for details of transfers from Brisbane Airport click here.
All APP accommodation venues are in walking distance from the GCCEC. A shuttle service from all accommodation venues will be offered to and from the APP Street Party on Saturday 22 May 2021 from 6:30pm – 7:30pm and then from 10:00pm – 12:30am.
For a list of Gold Coast activities, tours and entertainment to enjoy before or after the conference, take a look at the Visit Gold Coast website.
Car parking is available for delegates at the Gold Coast Convention & Exhibition Centre at a cost of $12.00 per day. The entrance to the car park is off the Gold Coast Highway.
The Gold Coast’s climate is sub-tropical with 287 days of sunshine annually. The temperature in May ranges from 19°C to 24°C.
No. If you require babysitting services please arrange this with your hotel concierge.
A small cloakroom is available onsite. Delegates requiring storage of luggage after checkout should contact their respective hotel concierges.
Yes, there is free wi-fi available throughout the centre.
Conference sessions – smart casualWelcome Reception – smart casual or businessAPP Street Party – cocktail
Yes. Local buses, taxis and a light rail (tram) operate regular services to all major attractions, hotels and shopping centres on the Gold Coast, including GCCEC.
Surfside Buslines service the Gold Coast 24 hours a day at four to five minute intervals during peak periods. Surfside also transports visitors to all Gold Coast theme parks.Ph: 07 5571 6555Web: surfside.com.au
Gold Coast Cabs service the Gold Coast.Ph: 131 008Web: gccabs.com.au
G:link Light Rail
The Gold Coast light rail system is a 13 kilometre corridor connecting Griffith University to Broadbeach, passing through the key activity centres of Southport and Surfers Paradise. For timetables and fares visit translink.com.au or ridetheg.com.au.
The organiser of the event is The Pharmacy Guild of Australia, Queensland Branch. Please contact the organiser by emailing email@example.com or by calling 07 3831 3788.
VIEW SUSTAINABILITY PLAN
The Pharmacy Guild is dedicated to continually improve its’ environmental impact and strives to demonstrate leadership in the area of event sustainability.
COVID Safe GuidelinesThe Pharmacy Guild of Australia is committed to the health and safety of all APP attendees. Considerable planning has taken place and daily monitoring continues, to ensure APP is safe for delegates, exhibitors and staff. We are in the process of developing a COVID Safe Event Plan for approval by the Queensland Government. A copy of this plan will be available on this website shortly. We are also working closely with the Gold Coast Convention and Exhibition Centre, who are operating under an approved Site Specific COVID Safe Plan, in order to protect delegates from the spread of COVID-19. To view this plan click here.
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Events Division - The Pharmacy Guild of Australia, Queensland Branch
132 Leichhardt St, Spring Hill QLD 4000
07 3831 9246
07 3831 3788
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The 2021 Australian Pharmacy Professional Conference is proudly sponsored by: